History
Ninedirect was born in 2002 after the founders realised that both candidates and clients were becoming increasingly disillusioned with the lack of service and the over-charging that was happening within the IT Recruitment industry.
Their first step was to make sure that ninedirects own working environment was a place staff wanted to work. This was achieved by, flexible working hours (including 4 day weeks), casual dress, team & company bonuses (rather than individual targets) and a totally non-aggressive sales approach. In other words, all the benefits that most of us would want.
This led to higher levels of staff motivation, which in-turn meant our productivity increased two-fold.
The next step was to make sure that we could offer a service and fee that was unheard of within the industry.
Overheads were kept low by being based out of the city, not employing aggressive over-salaried sales staff and utilising the internet effectively, meaning we were able to offer our renowned 9% margin.
But it couldn't stop there, we realised that we also had to deliver the best candidates to our client's. Otherwise people would question why our margin policy was so much more cost-effective than our competitors.
We did this by recruiting experienced IT Resource Managers who understand their given niche markets and can train others. They were also offered share's in the company, meaning that our excellent delivery capability, also worked in tandem with our low staff turnover and a strong sense of loyalty.